I can't go to my Billtobox account from the Console. What can I do?

Clicking on the menu link Go to Billtobox company doesn't do anything? 

You need to check if your browser allows pop-up windows to open.

Which browser do you use? 

• Chrome
• Edge
• Firefox

Chrome

1. On your computer, open Chrome .
2. Go to a page where pop-ups are blocked.
3. In the address bar, click Pop-up blocked .
4. Click the link for the pop-up you want to see.
5. To always see pop-ups for the site, select Always allow pop-ups and redirects from [site] > Done.

Or, you can also whitelist Billtobox URLs:

1. In Chrome, go to Settings.
2. In the left menu, click on Privacy and security.
3. Under Privacy and security, click on Site settings.
4. Under Content, click on Pop-ups and redirects.
5. Next to Allowed to send pop-ups and use redirects, click on Add.
6. Enter the following text: [*.]banqup.com in the field then click on Add.
   

More information here: https://support.google.com/

Edge

1. In Edge, go to Settings and more at the top of your browser.
   

2. Select Settings > Cookies and site permissions.

3. Under All permissions, select Pop-ups and redirects.

4. Under Allow, click on Add, enter the following text: [*.]banqup.com in the field then click on Add.
   

More information here: https://support.microsoft.com

Firefox

1. Click the menu button and select Settings.
2. Select the Privacy & Security panel.
3. Go down to the Permissions section.
   • Click the Exceptions… button to the right of Block pop-up windows.
   • Type or paste the address of a website and click the Allow button to add it to the list of sites that will be allowed to open pop-up windows.
     
4. Click the Save Changes button to apply your changes.

More information here: https://support.mozilla.org/