If some of your suppliers do not have a Billtobox account, they can still send you invoices directly to your Billtobox account.
This is done simply via a dedicated import email address.
All documents sent to your Billtobox email address will automatically be imported to your Billtobox account.
Each Billtobox account has two default import email addresses:
To find yours, go to Settings > Inbound > Import supplier invoices > Via email
You can add a customized email address by clicking the +Add alias address
Now you can customize the part before the '@billtobox'.
- The alias is unique and must not be used by another Billtobox user
- You can create as many as you want
Don't forget to save your changes.
/!\ Warning /!\ When more than one file is attached to an incoming email, you'll have to filter the email's contents. >>> Click here to read more about this feature
However, Excel, Word, Powerpoint files attached to the email together with an invoice will automatically be considered appendices. The invoice will appear in your in-progress list, with a paperclip icon next to its status:
These files would appear in the ATTACHMENTS in the invoice's details:
Note: when a supplier sends you an email with no attachments, you will receive a notification with the sender's email address so you know who to contact to solve the issue.