How to receive/import accounts payable via email – Billtobox

If some of your suppliers do not have a Banqup account, they can still send you invoices directly to your Banqup account.

This is done simply via a dedicated import email address.

All documents sent to your Banqup email address will automatically be imported to your Banqup account.

Each Banqup account has two default import email addresses:

YourVATnumber@country.banqup.com
YourIBAN@country.banqup.com

To find yours, go to Settings > Inbound > Import supplier invoices > Via email

You can add a customized email address by clicking the +Add alias address

Now you can customize the part before the '@banqup'.

The alias is unique and must not be used by another Banqup user
You can create as many as you want

Don't forget to save your changes.

/!\ Warning /!\ When more than one file is attached to an incoming email, you'll have to filter the email's contents. >>> Click here to read more about this feature

However, Excel, Word, Powerpoint files attached to the email together with an invoice will automatically be considered appendices. The invoice will appear in your in-progress list, with a paperclip icon next to its status:

These files would appear in the ATTACHMENTS in the invoice's details:

Note: when a supplier sends you an email with no attachments, you will receive a notification with the sender's email address so you know who to contact to solve the issue.

Tip: you can also add the email's body as an attachment by enabling the following setting:

The body of the email will be attached to your invoice as a text file.

Depending on your email client, you may need to confirm the request to automatically forward emails to Banqup.
This is the type of email you may receive, simply click the link to confirm the activation of email autoforwards (always make sure to check the email address of the sender, it should be from a trusted domain - don't fall for phishing emails):
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